
FREQUENTLY ASKED QUESTIONS
- POPULAR QUESTIONS
- ORDERING
- SHIPPING & DELIVERY
- COMPLAINT & RETURNS
- CARE & MAINTENANCE
- PRODUCTS & MATERIALS
- COLOUR & FINISH
CONTACT US
Can't find the answer to your question? Feel free to contact us at contact@rowico.com – we’ll be happy to assist you.
PRODUCTS & MATERIALS
No, unfortunately, we do not offer customizations. Our furniture is manufactured according to fixed design and product specifications and therefore cannot be altered in size, color, or material. However, we have a wide range of furniture in various styles and designs to suit different needs.
All extension and insert leaves are designed to fit perfectly in size and function to the respective table. However, the grain on the extension and insert leaves may run in a different direction than the tabletop, which is part of the design.
Color differences may occur because wood is a living material that changes over time. To minimize shade differences, it is recommended that extension and insert leaves be stored in the same light exposure as the table.
Martindale is a measure of how durable a fabric is. It is measured by rubbing a fabric-covered plate against the material until wear occurs.
- For private use, 15,000–30,000 Martindale is recommended.
- For furniture used daily, the fabric should have a higher Martindale value.
- Public environments often require at least 50,000 Martindale.
The Martindale value is specified in the product description of our fabric-covered furniture.
Our furniture is produced at carefully selected and controlled factories in Europe and Asia. We do not have our factories but work closely with our suppliers to ensure high-quality, sustainable materials and responsible manufacturing processes.
Protecting the environment and social sustainability is a given for us. We strive to choose responsibly produced materials and ensure that our production occurs with the least possible impact on people and the environment.
Read more about Rowico Home's sustainability efforts.
Yes, our suppliers commit to complying with international, national, and local laws and regulations. This includes:
- REACH Regulation (chemical legislation within the EU).
- The European Timber Regulation (EUTR) ensures legally harvested.
- Rowico Homes' Code of Conduct includes social and environmental responsibility.
Suppliers are obliged to provide us with updated information about their supply chain and the origin of the wood.
- REACH Regulation (chemical legislation within the EU).
We use carefully selected materials based on quality, durability, and aesthetics. Our furniture is primarily made of:
- Wood – A large part is FSC®-certified for responsible forestry.
- Metal – Used in legs, fittings, and frames.
- Fabric and leather – Including PU leather and high-quality textiles.
- Travertine – A sedimentary limestone, less compact than marble.
- Marble – A natural stone.
- HPL (High Pressure Laminate) – A durable material in some tabletops.
- Rattan – A natural material used in some furniture.
- Lacquer and color
- Wood – A large part is FSC®-certified for responsible forestry.
We choose materials based on:
- Quality and durability – The materials should last long and withstand daily use.
- Chemical safety – We comply with REACH and other relevant regulations.
- Environmental impact – We prioritize FSC®-certified wood and other sustainable options.
- Aesthetics – Design and feel are important factors when choosing materials.
We continuously work to improve our material choices and minimize our environmental impact.
- Quality and durability – The materials should last long and withstand daily use.
The surface treatment varies depending on the furniture and material:
- Oiled furniture – Treated with natural or white-pigmented oil.
- Lacquered furniture – Has a protective lacquer surface that is easy to maintain.
- Rubio Monocoat – An oil treatment used on some dining tables for a durable and maintenance-free surface.
Information about surface treatment can be found in the respective product description.
- Oiled furniture – Treated with natural or white-pigmented oil.
CONTACT US
Can't find the answer to your question? Feel free to contact us at contact@rowico.com – we’ll be happy to assist you.